Privacy Policy

At Veloura, we value your privacy and are committed to protecting your personal information.

Information We Collect

When you place an order or interact with our website, we may collect:

• Full Name

• Email Address

• Phone Number

• Shipping & Billing Address

• Payment Information (processed securely through our payment partners)

• Device, browser, and IP information

How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Provide customer support

• Send order updates

• Improve our website and services

• Prevent fraud and unauthorized transactions

Data Security

We use industry-standard security measures to protect your personal information. However, no method of online transmission or storage is 100% secure.

Third-Party Services

We may share your information with trusted third-party service providers, including payment gateways, courier partners, and logistics providers, solely for order fulfillment and business operations.

Cookies

Our website uses cookies to enhance your browsing experience and improve website performance.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our customer support.

Changes to This Policy

Veloura reserves the right to update this Privacy Policy at any time. Changes will become effective once published on our website.